Proudly Made In The USA

Frequently Asked Questions

Frequently Asked Questions

Before you place your order:

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. Here’s how we break down our shipping prices:

  • The Blankets are $7.95 for one order in the US  
  • International shipping costs an additional $29.99

All prices are in USD.

How long will it take to ship my order?

Orders from our store are typically delivered within 5 to 7 business days. For international orders, transit will take an additional 1 to 2 weeks. Expedited shipping is offered on select products to domestic addresses.

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact our Customer Service via:  customer.service@foal14.com and we will work on resolving the issue as quickly as possible.
What is the status of my order?
You can keep track of your order at any time by contacting us 
 My tracking number isn’t working.
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I’d like to modify my order.
Because our orders are made-to-order products, we offer address changes for a short period of time after your order is placed. To see if your order is still eligible to be changed, please contact us via Customer.service@foal14.com

I’d like to cancel my order.

Because our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. To see if your order still qualifies for cancellation, please contact us via Customer.service@foal14.com

My order is missing or defective.

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim and contact us to request a replacement.

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