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Return Policy

All of our products are made to order, therefore we only accept return and replace your order if the request meets conditions below:

  • The products have been crashed or damaged.
  • Different design or size from your order.

We don't accept return/refund without our mistake. Such as ( Wrong spelling, no longer needed,...).

If your purchase meets any of the criteria above, please contact us via Customer.service@foal14.com within 14 days of receiving it with a photograph demonstrating the poor quality of the print or the damaged area of the item. One of our representatives will be happy to help make things right for you.